Process

Discover process illustration
FIG. 01
PHASE 01DISCOVER

Understand the business.

We start by understanding what you're trying to accomplish, who you're serving, how things work today, and where the current experience or process falls short.

WE'LL DISCUSS
  • Business goals
  • Users and customers
  • Current processes
  • Problems and pain points
  • Existing technology
  • Desired outcomes
  • Project constraints
OUTPUT

A clear understanding of the problem and project goals.

SHEET 01 / 07

Plan process illustration
FIG. 02
PHASE 02PLAN

Define the right solution.

Once I understand the problem, I determine what needs to be built and what doesn't.

WE'LL DEFINE
  • Requirements
  • Features
  • User flows
  • Project scope
  • Technical approach
  • Integrations
  • Development priorities
OUTPUT

A clear project plan and defined scope.

SHEET 02 / 07

Design process illustration
FIG. 03
PHASE 03DESIGN

Create the experience.

Before development begins, I design the structure and experience of the solution so we can understand how it will work before writing the code.

DEPENDING ON THE PROJECT
  • Wireframes
  • Page structure
  • User flows
  • UI design
  • Responsive layouts
  • Prototypes
  • Design systems
  • Content structure
OUTPUT

A clear visual and functional direction.

SHEET 03 / 07

Build process illustration
FIG. 04
PHASE 04BUILD

Turn the solution into software.

Once the direction is established, I build the solution using the appropriate technologies for the project.

THIS CAN INCLUDE
  • Frontend development
  • Backend development
  • Database development
  • Authentication
  • APIs
  • Third-party integrations
  • Forms and workflows
  • Payments
  • Document processing
  • Automated functionality
OUTPUT

A working website or application.

SHEET 04 / 07

Test process illustration
FIG. 05
PHASE 05TEST

Make sure everything works.

Before launch, I test the experience across devices and verify that the functionality works as expected.

TESTING CAN INCLUDE
  • Responsive layouts
  • Forms
  • Authentication
  • User flows
  • Integrations
  • Error handling
  • Performance
  • Browser compatibility
  • Basic accessibility
  • Data handling
OUTPUT

A tested, launch-ready product.

SHEET 05 / 07

Launch process illustration
FIG. 06
PHASE 06LAUNCH

Put the solution in the hands of your customers.

Once everything is ready, I handle the final steps needed to get the project live.

DEPENDING ON THE PROJECT
  • Production deployment
  • Domain configuration
  • Hosting setup
  • Environment configuration
  • Analytics
  • Search Console
  • Final testing
  • Launch verification
OUTPUT

Your website or application is live.

SHEET 06 / 07

Improve process illustration
FIG. 07
PHASE 07IMPROVE

Launch isn't the finish line.

Once your website or application is live, you can continue improving it based on real users, feedback, business needs, and new opportunities.

THIS CAN INCLUDE
  • New features
  • Content updates
  • Performance improvements
  • SEO improvements
  • Analytics
  • Bug fixes
  • New integrations
  • Workflow improvements
  • Ongoing development
OUTPUT

A solution that continues to evolve with the business.

SHEET 07 / 07

02 / HOW I WORK

A better way to build your digital presence.

Working together to build a digital solution
01 / PROCESS
The Experience

One partner.
From idea to launch.

You don't have to coordinate between a designer, developer, and project manager. I work with you from the initial idea through design, development, and launch.

Strategy · Design · Development · Launch
01

Clear Communication

You should always understand what we're building, why we're building it, and what happens next.

02

Practical Solutions

I focus on solutions that are useful, maintainable, and appropriate for the actual needs of the project.

03

Collaborative Process

Your feedback is part of the process, from early planning through the final product.

04

One Point of Contact

You work directly with me from strategy and design through development and launch.

Good work starts with understanding the problem before deciding what to build.

Built around your goals
Project planning and development process
03 / THE PROCESS
STRATEGYDESIGNDEVELOPMENTLAUNCH
HOW THE WORK FLOWS

The process adapts to the project.

There isn't a one-size-fits-all process for digital work. A business website, a custom application, and a SaaS product have different requirements — so the process should reflect that.

The common thread is simple: understand the problem before deciding what to build.

01

Business Website

DISCOVERPLANDESIGNBUILDTESTLAUNCHIMPROVE
02

Custom Web Application

DISCOVERPLANUX/UIBUILDTESTLAUNCHIMPROVE
03

SaaS / MVP

DISCOVERPRODUCT DEFINITIONUX/UIARCHITECTUREBUILDTESTLAUNCHITERATE

The stages can expand, contract, or change depending on the project's goals, complexity, and what needs to be validated along the way.

Let's work together

Have something you're trying to build?

Whether you're starting with an idea, improving an existing business, or looking for a better way to solve a problem, I'd be happy to hear what you're working on.